10 Questions to ask your Vending company.

10 Questions to ask your Vending company.

Broken Vending

10 Questions to ask your vending company.

  1. Does your vending company have Commercial Liability Insurance? No, How long have you been risk!
  2. Are your vending company’s employees covered by workers compensation. (WSIB)?
  3. Does your vending company pay Retail Sales Tax? Not a silly question to ask.
  4. What is the condition of vending equipment at your company? Is it brand new, professionally refurbished but modern, or just flat out “OLD”?
  5. Are the vending machines equipped with Guaranteed Product Delivery Systems that ensure delivery of product or you MONEY BACK?
  6. How long has the company been in business? Is the business a one-person operation working part-time, or is the business a full-time company dependent on its customer base and contributing jobs to the community?
  7. Does the company have their own machines technician or does “some guy” show up to fix the machines?
  8. How is your product being handled and stored before and during delivery? Is it in a garage, a truck, or a clean warehouse? Is it delivered in the back of a family sedan/mini-van or is it in a commercial marked delivery truck? Can you visit the companies warehouse and see their delivery truck?
  9. How long will a machine be out of service if there is a problem – hours, days, weeks?
  10. Can the company give at least 3 business references that currently have them as their vending service provider? Did this companies ask the 10 Questions?

Click here to Report a Problem with a Machine:

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Black Box Vending Mobile App

Finally an App for Vending…try it now.

Working in conjunction with a QR code sticker positioned on all or our Vending Machines, you can simply scan the QR Code with a smart phone and visit our cloud based App to report any service issue. Works with Coffee brewing equipment also!

The Black Box App is best viewed on a smartphone.

To try our Mobile Request platform, scan the QR code to the right with your phone or click the button below to view in your browser.

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Black Box Vending Mobile App

 

The Black Box App is best viewed on a smartphone.

To try our Mobile Request platform, scan the QR code to the right with your phone or click the button below to view in your browser.

 

Open in desktop browser
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