Black Box introduces a Mobile App for Vending

… the Black Box App. Finally, a mobile app for vending.

Our Mobile App is a unique mobile application designed specifically for the vending industry that helps us deliver exceptional customer service. Working in conjunction with a QR code sticker positioned on our vending machines, you can simply scan the QR code with a smart phone and visit our cloud based app to order product or report any service issue. Now anyone can quickly report issues!crane-snack-with-blow-up

The Black Box App is a unique mobile app designed specifically for the vending industry that uses QR Codes and smartphone technology to provide Automated Customer Communication.

This gives you, the client an immediate way to contact us to handle any issue. The old adage “if we don’t know it is broke – we can’t fix it”, is eliminated.

Customers can:

  • Have the ability to request a favourite item or order product (great for Office Coffee).
  • Report a machine issue or malfunction.
  • Request a refund

All this can be accomplish FAST and ANONYMOUSLY thus eliminating the, “I don’t want to call…”

Working in conjunction with a QR code sticker positioned on all or our Vending Machines, you can simply scan the QR Code with a smart phone and visit our cloud based App to report any service issue.

qr-code-hand

 

The App allows us to:

  • Identify customer issues early.
  • Free up the facility manager to attend to bigger issues.
  • Increase business efficiency.

 

Black Box App is best viewed on a smartphone. To try our Mobile Request platform, scan the QR code to the right with your phone or click the button below to view in your browser.

The Black Box App service is free for all of our customers.

 

CLICK HERE TO TRY THE BLACK BOX APP!

Click here to Report a Problem with a Machine:

Submit Now!

X

Pay with your phone!

 

CLOSE

Black Box Vending Mobile App

Finally an App for Vending…try it now.

Working in conjunction with a QR code sticker positioned on all or our Vending Machines, you can simply scan the QR Code with a smart phone and visit our cloud based App to report any service issue. Works with Coffee brewing equipment also!

The Black Box App is best viewed on a smartphone.

To try our Mobile Request platform, scan the QR code to the right with your phone or click the button below to view in your browser.

Open in desktop browser
CLOSE

Black Box Vending Mobile App

 

The Black Box App is best viewed on a smartphone.

To try our Mobile Request platform, scan the QR code to the right with your phone or click the button below to view in your browser.

 

Open in desktop browser
CLOSE